Reboot Network Sentinel

Our Support Level Agreement - 

You are pro-active with your business, You are pro-active with your IT

Your network houses your data and company assets; client data, documents, communications. These are critical items for every business. How are yours being monitored?

When a network is installed, it is recommended that regular maintenance be scheduled to ensure the system is operating optimally. While regular maintenance is key to the longevity and basic health of your network, there are further steps to take that help maximize the investment in your network infrastructure. We can help you reduce costly downtime, tweak workstation performance to increase staff productivity and manage all software and hardware assets. Reboot Network Sentinel provides these and more valuable services for your business. Also, contract clients are eligible for significant discounts on Reboot’s already competitive hourly rates. Contact us today to see how Reboot Network Sentinel can help manage your company’s IT needs.

  • Your network is maintained by qualified professionals and monitored remotely 24/7 for performance and status updates
  • Options for discounted hourly rates
  • Remote support for desktop and server hardware
  • Up to the minute alerts to maximize up-time
  • 24/7 emergency support line
  • Behind the scenes updates for many common software packages
  • Tools for evaluation and planning of future purchases
  • Hardware  inventory reporting
  • Software inventory and compliance reports
  • Backup device and media monitoring
  • Risk mitigation through status reports
  • Sophisticated patch management
  • Compliance reports
  • Desktop ticketing for technical assistance

Our service level agreement allows us to be pro-active, having a constant birds-eye-view of your network to help prevent problems rather than reacting to them. To protect against unforeseen circumstances, Reboot Consulting Co. works with our clients to ensure redundant and rapidly restorable data backup. For our Network Sentinel clients, we continually check the state of the backup performed by the server, as well as educating the staff on their options to back up valuable data.

 

Technical Service by the hour

Reboot Consulting Co. provides service by the hour at very competitive rates. Contact us at the number above and ask to speak to a representative about your needs. A brief conversation about your problem will help determine if you require on-site technical support.

For more information on how working with Reboot Consulting Co. can benefit you, contact a representative at 250-380-0377.